regarding usb port. Aspire 5s

vishnunaik7875
vishnunaik7875 Member Posts: 17 Troubleshooter
edited August 2023 in 2019 Archives
I got new Acer Aspire 5s just yesterday.Today i noticed that one of the usb port even after shutting down pc keeps on giving power output (USB 3.0)
Is it common with other acer aspire 5s or its a problem ?
Guys let me know ?

Best Answer

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Answer ✓
    >>>Can i turn it off ? >>>

    The ACER quick access app should allow you to disable this feature. Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Considered a feature so you can keep a low drain USB device on or charged up without the laptop being on. If you have the A515-54 model, this is supposed to be the way it works for power off charging.  Jack E/NJ

    Jack E/NJ

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon vishnunaik7875 !

    What EXACT model of your laptop?
    Some models have the function of supplying power through the USB 3.0 ports to power other devices.
    This option can be disabled in Bios-Uefi.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • vishnunaik7875
    vishnunaik7875 Member Posts: 17 Troubleshooter
    yes jackE thats the same model i have .Are you sure about it ? Can i turn it off ?
  • vishnunaik7875
    vishnunaik7875 Member Posts: 17 Troubleshooter
    MaClane said:
    Good afternoon vishnunaik7875 !

    What EXACT model of your laptop?
    Some models have the function of supplying power through the USB 3.0 ports to power other devices.
    This option can be disabled in Bios-Uefi.


    I have Acer aspire 5S (A515-54)
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon vishnunaik7875 !

    A515-54 It's just the series.
    The exact template is defined by the last 4 characters, such as: A515-54-51DJ


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Answer ✓
    >>>Can i turn it off ? >>>

    The ACER quick access app should allow you to disable this feature. Jack E/NJ

    Jack E/NJ

  • vishnunaik7875
    vishnunaik7875 Member Posts: 17 Troubleshooter
    MaClane said:
    Good afternoon vishnunaik7875 !

    A515-54 It's just the series.
    The exact template is defined by the last 4 characters, such as: A515-54-51DJ


    There is nthing like that mentioned after A515-54G