Temperature regarding on Helios 300 (2019)

Chiahao
Chiahao Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi all, I have a Helios 300 2019 model :

i5 9300H
RTX 2060
8GB RAM
512 GB SSD

I played dota2 with the highest setting. I found my CPU reached until 90 degree celcius although with auto fan with cool boost on.
The FPS maintain at around 80 something.

Initially my FPS can maintain at 120 with highest setting while playing dota 2. After labtop reached until 88 ~ 90 degree celcius. The FPS started to drop to 80 smtg.
Wanted to ask is this CPU temperature normal for my labtop ? 

Thanks in advance.

Answers

  • belik
    belik Member Posts: 397 Seasoned Practitioner WiFi Icon
    If you are asking whether throttling is normal with such a low power limit 45w then I’d say no, it is not)
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2019
    Chiahao 90 its not acceptable you are definitely thermal throttling you have to get it repasted the max you should have with a proper thermalpaste like kryonaut for ex its 80'ish cpu and 70'ish gpu and i would aslo recommend you to add another 8gb sodimm same clock/CL (if you only have 1x8 now) to work in dual channel you need 16gb minimum these days 8 its not enough for anything anymore but if you have 2x4gb (some predator models come wit this setup depending on each country) i suggest you to get 2x8 and try to sell the current you have


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
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    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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