Why does photoshop closed once i opened it ? predator helios 300

KhalidJamal
KhalidJamal Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hello my name is khalid and i have predator helios 300 (i7 9th gen with graphics card gtx 1660ti ) and my problem is when i opened photoshop cc 20 its closed once its opened and i dont know why!

Answers

  • Sathish2388
    Sathish2388 Member Posts: 85 Fixer WiFi Icon
    KhalidJamal.. Hi! If you have a product key or Installatio DIsc, try to follow the steps which has been given below
    1. Uninstall Photoshop cc and Adobe CC..
    2. Go to: C:\Program Files (x86)\Common Files\Adobe and find SLCache and delete it.
    3. 
    Go to: C:\ProgramData\Adobe and find SLStore and delete it.
    4. Restart Your computer 
    5. 
    Install Adobe CC and Photoshop CC then rstart the computer 


  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited November 2019
    KhalidJamal check in which gpu are you running it you should be running it on the DGPU and not the IGPU set it up manually on nvcp and to uninstall any software i would recommend youruninstaller or similar to complete remove all leftovers and reg keys to avoid any future incompatibility issues 


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