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What is the difference between PH315-52-75DE and PH315-52-72EV

AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
There is a new model in the Acer store the PH315-52-75DE which is similar to the PH315-52-72EV but its 200 USD lesser. What is the difference between the two laptops and why is the 75DE does not have the buy option? I am planning to buy the 75DE and it is not available for purchase and also I wish to know the difference between the 72EV and 75DE. Thank you in advance. 

Best Answer

  • egydiocoelhoegydiocoelho Posts: 47,837 Trailblazer
    Accepted Answer
    These are the specifications of both models:
    https://www.acer.com/datasheets/2019/4876/PH315-52/NH.Q54AA.003.html
    https://www.acer.com/datasheets/2019/4876/PH315-52/NH.Q54AA.001.html
    The second shows that the display features comfyview technology. That is the only difference I found. However, when checking spare parts on the Acer dashboard, both models share the same displays.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
«13

FAQ & Answers

  • AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
    These are the Acer predator Helios 300 models btw.. 
  • egydiocoelhoegydiocoelho ACE Posts: 47,837 Trailblazer
    Accepted Answer
    These are the specifications of both models:
    https://www.acer.com/datasheets/2019/4876/PH315-52/NH.Q54AA.003.html
    https://www.acer.com/datasheets/2019/4876/PH315-52/NH.Q54AA.001.html
    The second shows that the display features comfyview technology. That is the only difference I found. However, when checking spare parts on the Acer dashboard, both models share the same displays.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • @xapimI'm not sure about that, but do both models have two 2280 m2 slots?

    Does this price difference occur because one of the models has only one 2280 m2 slot?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
    Ok thanks for the difference.. but why doesn't the 75DE model available anywhere? It does not have a "buy now" option.. I am planning to buy it and I can't find the option. Can you kindly help? 
  • AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
    So there is no way I can buy the PH315-52-75DE? Also when I tried yesterday.. the buy now option came for 1 sec and vanished. Is this a glitch in the website? Is there any other way I can buy this model? This is the perfect bang for the buck model. Rest all are expensive. Also the ph315-52-710B model is also doesn't have the buy now option. Why do these laptops have a "new" icon

  • Honestly, I do not why this model is not yet available to buy. Have you verified this information with Acer Store support?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
    How do I contact Acer store?

  • Check this link: https://store.acer.com/en-us/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
    It says chat support is currently unavailable

  • xapimxapim ACE Posts: 4,837 Pathfinder
    AwesomeLeo either open a support ticket or contact them directly by phone you should have all the available contacts in the support section 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapimxapim ACE Posts: 4,837 Pathfinder
    edited November 2019
    egydiocoelho as far as i could see the service manual its the same for both and the specs are the same on the specs page unless i missed something did you compared both service manuals i suspect when in a series with more than one variant/country etc.. the service manual its exactly the same for all of them no matter from which one you download from usually what changes its the cpu/gpu specs and the mobo its exactly the same in some cases with more drives or less but its a question of getting both side by side and compare them all :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • The service manual is the same for both models. But it is strange that one model is two hundred dollars more expensive than the other. I still think it has to do with the fact that one of the models has only a single 2280 m2 slot.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
    Thank you guys for the help.. but I am unable to reach Acer.. I will keep trying.but thank you all for the support and help. 
  • I sent this question to a moderator.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AwesomeLeoAwesomeLeo Member Posts: 27 Troubleshooter
    Thank u @egydiocoelho

  • Acer-MannyAcer-Manny Acer Crew Posts: 3,104 Acer Crew
    edited November 2019
    Hi AwesomeLeo,

    The link provided by egydiocoelho was the US store and that might be the reason why is unavailable. Please contact your local Acer store support channel for better assistance:
    https://store.acer.com/en-in/contact

    I also wanted to clarify that the PH315-52-75DE model has only 1 M.2 slot available for upgrade:

    Thanks,
    Acer-Manny
  • xapimxapim ACE Posts: 4,837 Pathfinder
    So that concludes the difference between both :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


This discussion has been closed.

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