My Acer chrome is on a grey screen. I have power it off and my chrom does not have a battery, to pul

Isaac703
Isaac703 Member Posts: 1 New User
edited November 2023 in 2019 Archives
My Acer chrome is on a grey screen. I have power it off and my chrom does not have a battery, to pull. It’s beeen like this for 3 days know it’s been so fine and it just randomly happend

Answers

  • JackE
    JackE ACE Posts: 44,469 Trailblazer
    Power off machine. Turn it back on and press 4 keys ctrl+alt+shift+R. Click the 'restart' button. Then follow directions to reset machine. Jack E/NJ

    Jack E/NJ

  • billsey
    billsey ACE Posts: 31,672 Trailblazer
    Press and hold the power for 30 seconds or so, that will force a full power off. Then just try turning it on normally.
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