The resolution drops on my external monitor when laptop lid is closed Hisense 58 inch Android TV to

NeatGifts
NeatGifts Member Posts: 1 New User
edited February 16 in 2019 Archives
When I close the lid on my acer Aspire A515-43 Laptop, the resolution on my Hisense 58 inch Android TV to 640 x 480. The highest resolution when the lid is open is 1920x1080. How can I fix these two issues?

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    I believe it's in power options under what to do when you close the lid.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • 1BlackPinay
    1BlackPinay Member Posts: 2 New User
    billsey said:
    I believe it's in power options under what to do when you close the lid.
    Thanks, billsey. This is NeatGifts but I was not able to sign in again under that user name for some reason. Anyways, checking out the power options was the first thing I adjusted so closing the lid wouldn't change anything. I don't see any option that causes the resolution on the second monitor to go down.