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The resolution drops on my external monitor when laptop lid is closed Hisense 58 inch Android TV to

NeatGiftsNeatGifts Posts: 1Member Newbie
edited November 9 in Monitors
When I close the lid on my acer Aspire A515-43 Laptop, the resolution on my Hisense 58 inch Android TV to 640 x 480. The highest resolution when the lid is open is 1920x1080. How can I fix these two issues?
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