Acer Aspire E15-522: Urgent Issue - Please Help

EsmaGraham

Hello

    So today I was playing a Virtual Reality Game called "Second Life" when my whole laptop just froze up and restarted on me without warning or anything I was no where near my laptop when it happened also I was around no lag issues or anyone at all.

I have had the same issue happen with another game called "Perfect World International"

It has also happened to me while watching something on Netflix which I found very, very strange

The issues had seemed to stop for awhile I'm not sure what has changed or what I did to cause the issue again but it is getting really annoying.

I have 4.00 GB Memory (3.46 Usable) and here are the specs websites for both games below

Second Life - https://secondlife.com/support/system-requirements/

Perfect World International - https://pwi.gamepedia.com/System_Requirements

Please note that my husband has the same laptop as me only bought 1 year later then mine and he has had no issues that I been having regards to this.

Also I have done the battery reset and doing the F2 and F9 I think it was to put everything to defaults and save it.

Also another question in this forum are the Memory in this laptop could it be upgraded to a 8.00 GB?? I don't remember if it can or not.

JackE

Please don't start multiple threads on same issue. Jack E/NJ