Acer Aspire 5600U doesn't start after windows 10 update

Bamby21
Bamby21 Member Posts: 2 New User
edited March 1 in 2020 Archives
Hello! 
During Windows 10 updates on a Acer Aspire 5600U all-in-one computer screen turned black. 
I tried to start but I have only a black screen, sometime become dark blue for a second. After power on the computer tries to start but no Acer or Windows logo, nothing. 
After a while computer shut off itself. 
What can I do? 
There is any combination of keys to enter BIOS and start Windows in a previous version?
I tried F2, F8, F12, Ctr+Alt+Del, power on/off few times.
Thank you.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    to enter BIOS at boot is "Del" key
    to enter windows recovery, try to press Alt+F10 keys at boot

    try to leave the PC without power for 10 minutes, unplug the AC cable and press power button twice, leave it for ten minutes then replug and try to boot it.
    I'm not an Acer employee.
  • Bamby21
    Bamby21 Member Posts: 2 New User
    Thanks IronFly. I tried but still not working. I start to think that is a hardware problem.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    yeah, can be an hardware issue.
    I'm not an Acer employee.
  • anthony9
    anthony9 Member Posts: 3 New User
    Did it work? I hv same problem