My Laptop cannot hold charge at 100%, Power getting disconned when battery is 100% full.

johntime
johntime Member Posts: 4 New User
edited November 2023 in 2019 Archives
So o have this Acer predator laptop model G3-572 had it for about 18 months I checked the forum for answers. Found some like the power reset button and let the power drain till its 50% then put the charger back on and all that even letting it draine till the battery died. but once I charge it back on and it hits 100% battery the same ***** starts over again. heres a video of the problem ,not my video but I have exactly the same thing. https://www.youtube.com/watch?v=xMBtucZ-5VU. any ideas?
 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    Answer ✓
    Have you tried uninstalling the ac adapter driver and battery in device manager?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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Answers

  • johntime
    johntime Member Posts: 4 New User
    edited November 2019
    Edit I also reinstalled windows while being on battery well it did not work still same problem
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    Answer ✓
    Have you tried uninstalling the ac adapter driver and battery in device manager?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • johntime
    johntime Member Posts: 4 New User
    edited November 2019
    okay I uninstalled scanned for hardware changes and it came back again ill let you know if the problem continus

  • johntime
    johntime Member Posts: 4 New User
    Edit: it also saids I have up to date drivers when I try to update them from there
  • Have you tried uninstalling the ac adapter driver and battery in device manager??
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)