Problems with my brand new Helios 300 PH315-52-746Q

Buda
Buda Member Posts: 3 New User
edited November 2023 in 2019 Archives
So I bought this beautiful Helios 300 PH315-52-746Q today. Installed Windows everything seemed normal. But then...

First problem: There’s no wifi, not a single icon, nothing. It only show the ethernet connection. I pressed the wifi hotkey Fn+F3 a thousand times and nothing happened...

Second problem is it do not shows the 1TB hdd at all in my Windows...

Please someone help me, cause I tried everything according to my knowlegde but nothing worked...

Best Answer

  • Stuont
    Stuont Member Posts: 17 Troubleshooter
    Answer ✓
    Also had WiFi problem, installed killer WiFi drivers from WINDRIVER partition, then opened start menu - > settings - > WiFi, connected, WiFi appeared in tray. Works fine now. As for hdd, have you checked unpartitioned space? 

Answers

  • belik
    belik Member Posts: 397 Seasoned Practitioner WiFi Icon
    For hdd, choose ahci in bios
  • Buda
    Buda Member Posts: 3 New User
    belik said:
    For hdd, choose ahci in bios
    I chosed it, the system is not even booting...
  • Stuont
    Stuont Member Posts: 17 Troubleshooter
    Answer ✓
    Also had WiFi problem, installed killer WiFi drivers from WINDRIVER partition, then opened start menu - > settings - > WiFi, connected, WiFi appeared in tray. Works fine now. As for hdd, have you checked unpartitioned space? 
  • Buda
    Buda Member Posts: 3 New User
    Stuont said:
    Also had WiFi problem, installed killer WiFi drivers from WINDRIVER partition, then opened start menu - > settings - > WiFi, connected, WiFi appeared in tray. Works fine now. As for hdd, have you checked unpartitioned space? 
    Yes, I’ve contacted with Acer’s support and the driver and the partion was the key. Now everything works fine. Thank you! :)