My Acer Aspire 4752G is Stuck on Boot loading (after the Windows Update) How do i fix this?

lesterleal12
lesterleal12 Member Posts: 3 New User
in Aspire Laptops
i use my laptop yesterday and it is working properly when suddenly when i turn it off my laptop its automatically update the new features and when i try to turn it on in the next day my laptop its getting black screen then i tried to restart it by pushing the power button and it got off then when i turn it on my problem now it got stuck on loading screen on Acer logo i wait like an hours and then restart the laptop again and it still the same problem how do i fix this please help?


Acer Aspire 4752G
Intel Core i3-2350M
64-bit / Windows 10 Pro
Nvidia Geforce 610m 1GB

Sorry for my bad english

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,787 Pathfinder
    lesterleal12 said:
    i use my laptop yesterday and it is working properly when suddenly when i turn it off my laptop its automatically update the new features and when i try to turn it on in the next day my laptop its getting black screen then i tried to restart it by pushing the power button and it got off then when i turn it on my problem now it got stuck on loading screen on Acer logo i wait like an hours and then restart the laptop again and it still the same problem how do i fix this please help?


    Acer Aspire 4752G
    Intel Core i3-2350M
    64-bit / Windows 10 Pro
    Nvidia Geforce 610m 1GB

    Sorry for my bad english
    Try the below steps and check if the unit boots again. 

    Turn off the device and disconnect all the cables ( Including power cable )
    Turn the device up side down and look for battery reset pinhole
    Use a paper clip or any tool that fits in this reset pinhole then hold it for 40 sec ( without any cables connected )
    post this restart the device and share the update
    Click on 'Yes' to accept my comment as answer
  • lesterleal12
    lesterleal12 Member Posts: 3 New User
    Sorry for late reply but i think there's no reset pinhole for this laptop model
  • Rudy21
    Rudy21 ACE Posts: 1,787 Pathfinder
    lesterleal12 said:
    Sorry for late reply but i think there's no reset pinhole for this laptop model
    Yes you are correct its my bad.. Please remove the battery and charger then press and hold the power button for 40 sec.

    Click on 'Yes' to accept my comment as answer
  • lesterleal12
    lesterleal12 Member Posts: 3 New User
    still the same problem :(
  • Rudy21
    Rudy21 ACE Posts: 1,787 Pathfinder
    lesterleal12 said:
    still the same problem :(
    in that case follow below steps to try system restore.

    1. Press and hold the Power key for 5 seconds to power the system off completely.
    2. Turn on the computer and press the Alt and F10 keys at the same time when the Acer logo appears on the screen.
    3. You should see a message that says "Please Wait" and your computer will boot to a blue screen that says "Choose an option."
    4. click on Advance options
    5. click on system restore then select a restore point
    Click on 'Yes' to accept my comment as answer
  • Yasi
    Yasi Member Posts: 1 New User
    I have the same problem and still the same problem when do the last steps, 
    How do I fix it, I need my files to report to my master 😕😥
  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    edited February 2022
    Worst case, remove the hard disk and mount as a slave to another computer. May need reinstall hard disk and use recovery disk to restore. Can also try "last known boot" in the repair menu.

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