Acer Recovery Management (V12.0.15)

ThomasLlanos

Good afternoon everyone.
I get this Fail to apply MOd01A00U100600003_IMAGEMODULE3.WIM FILE with index 1 error code being 577.
Error code 577 in windows is Windows Defender. Should i wait up to 4 hours after, i just clicked okay, and do factory hard reset then go into BIOS and change something.

Your guidance and help is very much appreciated.

Rudy21

@ThomasLlanos

if you trying to reset your device and encountered this error then it could be something wrong with the app or app communication with hidden partition of operating system. 

If you are trying to reset the device then follow these steps 

andylb

@Rudy21 that link is dead

Rudy21

andylb said:

@Rudy21 that link is dead

Its the same link i updated and i'm able to access it. It could be because the site might be down sometime.

ThomasLlanos

Dear Rudy21 and andylb,

It turns out the Hard Drive, HDD went out.  It was corrupted. the Spinny thingy was making a noise and causing issue over and over every time it got to 13%, like a loop.

Thank you for the response.

Thomas

Rudy21

ThomasLlanos said:

Dear Rudy21 and andylb,

It turns out the Hard Drive, HDD went out.  It was corrupted. the Spinny thingy was making a noise and causing issue over and over every time it got to 13%, like a loop.

Thank you for the response.

Thomas

Oohh.. in that case its better to replace the HDD. My recommendation would be to switch for SSD since its faster and reliable. Before switching check for your device compatibility