Acer Recovery Management (V12.0.15)

Options
ThomasLlanos
ThomasLlanos Member Posts: 2 New User
edited November 2023 in 2019 Archives
Good afternoon everyone.
I get this Fail to apply MOd01A00U100600003_IMAGEMODULE3.WIM FILE with index 1 error code being 577.
Error code 577 in windows is Windows Defender. Should i wait up to 4 hours after, i just clicked okay, and do factory hard reset then go into BIOS and change something.

Your guidance and help is very much appreciated.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Options
    @ThomasLlanos

    if you trying to reset your device and encountered this error then it could be something wrong with the app or app communication with hidden partition of operating system. 

    If you are trying to reset the device then follow these steps 
    Click on 'Yes' to accept my comment as answer
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Options
    @Rudy21 that link is dead

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Options
    andylb said:
    @Rudy21 that link is dead
    Its the same link i updated and i'm able to access it. It could be because the site might be down sometime.
    Click on 'Yes' to accept my comment as answer
  • ThomasLlanos
    ThomasLlanos Member Posts: 2 New User
    Options
    Dear Rudy21 and andylb,

    It turns out the Hard Drive, HDD went out.  It was corrupted. the Spinny thingy was making a noise and causing issue over and over every time it got to 13%, like a loop.

    Thank you for the response.

    Thomas
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Options
    Dear Rudy21 and andylb,

    It turns out the Hard Drive, HDD went out.  It was corrupted. the Spinny thingy was making a noise and causing issue over and over every time it got to 13%, like a loop.

    Thank you for the response.

    Thomas
    Oohh.. in that case its better to replace the HDD. My recommendation would be to switch for SSD since its faster and reliable. Before switching check for your device compatibility
    Click on 'Yes' to accept my comment as answer