Really bad performance on Predator Gaming Laptop PH317-51

szmonoloza
szmonoloza Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hello! I've had this this PH317-51 gaming laptop since May 2018 and only recently have I noticed on some games where my specs are good enough to at least low even medium, struggle in terms of performance. For example, just started playing Outer Worlds via Xbox Game Pass and checked multiple sites and have confirmed that my specs should allow me to run it without a problem on at least low. Yet, in game I can barely move with these FPS drops on LOW settings and Motion Blur turned off. I've already looked at many articles on how to improve game performance but none of these things have helped me thus far. I was wondering whether anyone here has a similar model/specs and can tell me what I can do to overcome this issue. Thank you!

Specs:
CPU: Intel i5-7300HQ
GPU: NVIDIA GTX 1050Ti
RAM: 16GB
1920x1080 resolution

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon szmonoloza !

    Starting with the basics, are you following these settings?

    1- all drivers and windows must be properly updated
    2- the device must be set to use the high performance power plan of Windows
    3- the battery must be charged 100% before playing
    4- Battery should be set to advanced power options for maximum performance.
    5- Game applications must be set in dedicated GPU Painel (Nvidia) to be the main
    6- The appliance must be connected directly to a properly grounded power outlet without any power adapter.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Disable the battery boost too
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Hello! I've had this this PH317-51 gaming laptop since May 2018 and only recently have I noticed on some games where my specs are good enough to at least low even medium, struggle in terms of performance. For example, just started playing Outer Worlds via Xbox Game Pass and checked multiple sites and have confirmed that my specs should allow me to run it without a problem on at least low. Yet, in game I can barely move with these FPS drops on LOW settings and Motion Blur turned off. I've already looked at many articles on how to improve game performance but none of these things have helped me thus far. I was wondering whether anyone here has a similar model/specs and can tell me what I can do to overcome this issue. Thank you!

    Specs:
    CPU: Intel i5-7300HQ
    GPU: NVIDIA GTX 1050Ti
    RAM: 16GB
    1920x1080 resolution
    Bottleneck seems to be your processor and nvidia card. Try reducing resolution from 1980x1080 to 1600x900 and see if that helps.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2019
    szmonoloza I have the same cpu/gpu but not the same exact specs and i dont have that particular game to test but never had any issues on any games so far recent or not so im wondering how are your temps right now have you ever cleaned your fans/repasted if not you probably should 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Coqui13
    Coqui13 ACE Posts: 2,215 Pathfinder
    edited November 2019
    So did this started happening recently? you mention having this unit since May 2018 and just created this thread looking for help with this issue
    Have you ever contacted Acer support to report this (have u send it for repair)?

    If you tried all the troubleshooting tips and recommendations from the following threads, i think is time to contact Acer support for assistance:

    ☑ No trabajo para Acer, soy voluntario.
    ☑ Para cerrar el tema, marque " aceptar como solución" la respuesta correcta que le fue de utilidad.
    ☑ Lo siento pero no se responde a preguntas de manera privada, debe abrir un nuevo tema en el lugar indicado del foro para que pueda recibir ayuda.

    ★★ ACE Pathfinder 2015-2019 ★★