iconia a1-811 not support otg after repair and replace charge soket

mamal351mamal351 Member Posts: 5 New User
Hi acer iconia a1-811 tabet not support otg and not connecte to pc after replace charge soket

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,415 Trailblazer
    send it to repair again, that means is not properly fixed.
    I'm not an Acer employee.
  • mamal351mamal351 Member Posts: 5 New User
    It charge after conecte to pc usb port but not recognize  by pc. device driver install but appears " unknown device" on pc device manage page.
    The otg support verify by "usb otg check" app and try to fix problem by rooted device and " usb host check" app but unfortunately don't success
    Is the problem harware or software?
    Excuse me for bad English language
  • IronFlyIronFly ACE Posts: 18,415 Trailblazer
    can be both but if the only thing that changed, was the socket...i would send it to repair again.
    I'm not an Acer employee.
  • mamal351mamal351 Member Posts: 5 New User
    what isThe chipset of my tablet mt8389 or mt6589?
    Either two picture take from one device?i confused
    Which is os suitable for my device ww or  tw?
    Is it possible with insall official rom or update.zip and then reset factory otg problem solve?
  • mamal351mamal351 Member Posts: 5 New User
    Can i install first os update ( twn_gen1 sku)?
  • IronFlyIronFly ACE Posts: 18,415 Trailblazer
    WW_GEN1
    but i doubt it will solve your issue.
    I'm not an Acer employee.
  • mamal351mamal351 Member Posts: 5 New User
    Update with ww_gen1 meeted with error
    If device turn off and with volume down + power key tablet enter a page with Chinese language tab i believe it's a fake device
    off course it update from 4.2 jelly beans android to 4.4 KitKat about 4 years ago
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