Error Code: 0xc000000d

marvinjoseph

What is error code: 0xc000000d? File:\BCD
It says on my screen "The Boot Configuration Data is missing some required information." 
File:\BCD
Error Code: 0xc000000d
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer. 

What is happening with my Laptop?
Can you help me fix it?

William_mk2

marvinjoseph

Hi,

Please follow  the  troubleshooting for the issue mentioned below.

Issue :  Boot Configuration Data file Error code: 0xc000000d  

Troubleshooting steps :

************************

1.     Boot the computer to system recovery options .

2.      In the System Recovery Options  à Click on  Command Prompt. In the command Prompt type following commands mentioned below.

3.     Type BOOTREC /FIXMBR, and then press ENTER.

4.     Type BOOTREC /FIXBOOT, and then press ENTER.

5.     Type BOOTREC /REBUILDBCD, and then press ENTER.

Restart and the computer and check.

If the above steps are not working then please follow the steps below

Step 2

Turn on the computer.   While starting the computer keep holding the alt key and keep tapping f10.

It show you troubleshoot, continue, power off..

clikc on troubleshoot, It will show you reset this pc - advanced option

click on advanced option - You can see command prompt

click on command prompt and type the three commands which was mentioned above.

1.     Type BOOTREC /FIXMBR, and then press ENTER.

2.     Type BOOTREC /FIXBOOT, and then press ENTER.

3.     Type BOOTREC /REBUILDBCD, and then press ENTER.

If the above steps are not working then please follow the steps below

Step 3

Turn on the computer.   While starting the computer,  hold the alt gr key and keep tapping f10 and then follow the steps which was mentioned on step 2.

If the above steps are not working then please follow the steps below

Step 4.

Now it is time for you to reinstall windows.

Tap alt + f10 or alt gr + f10 while turning on the computer.   It will show you troubleshoot, continue, turn off computer..
Click on Troubleshoot - Reset this pc
Click on Reset this pc  - It will show you keep my files and remove everything option

First you can try keep my files ( it will remove only the applications ) and if it  is not working then you can try "remove everything" ( It will reinstall windows by wiping out everything).    When you chose remove everything you can first chose "Just remove my file" and if it is not working you can try "fully clean the drive 

Step 5 

Before doing "reset this pc" you can do a power drain test and load bios defaults on your computer.   Most of the times power drain test and bios defaults will fix the issue.

These are the basic steps that you need to follow.

Power Drain test for laptop.

If your computer is not having the inbuilt battery follow these steps.

1.  Turn off the laptop.  Unplug all the cables and devices including power cable.

2.  Remove the battery if it is not inbuilt.

3.  Hold the power button for 50 seconds.

4.  Connect all the cables back

5.  Turn on the computer.

Steps to remove the battery.

1.  Turn off the computer.   Remove all the cables and devices including power cable

2.  Turn the laptop upside down.  Flip the laptop.  On the back of laptop there will be a unlock switch.  You need to move the switch to the left or right and then you need to pull the battery door out.  

If your computer is having an inbuilt battery follow these steps.

Power Drain test.

1.  Turn off the laptop.  Unplug all the cables and devices including power cable.

Flip the laptop.  On the back of the laptop there will be a tiny hole.  It is called a battery reset hole.  There will be a battery symbol right next to the hole.

2. You need to insert a paper clip or small pin gently inside the hole and hold it for    30 seconds. 

3. Plug all the cables back and turn on the computer.

Step 2

Bios Defaults.

1. Turn on the computer and keep on tapping f2.  It will go to bios setup utility

2. Press f9 once on the bios setup screen.   It will show you bios defaults.  Please press yes.

3. Press f10 on the bios setup screen.  It will show you "yes" to save the changes.  Please press yes.

Computer will automatically restart and it will load windows..

If the above steps are helpful for you please click "like"

If the above steps resolves your issue please click "yes"