white dot on the screen predator helios 300

Naikazch99
Naikazch99 Member Posts: 3 New User
edited November 2023 in 2019 Archives
I found a white dot after updating my laptop it appears on white, green ,blue, but not on black colour screen
acer predator helios 300 
i5-8300H
gtx 1060 6gb
16gb ram
60hz display
os windows10

Best Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Answer ✓
    I found a white dot after updating my laptop it appears on white, green ,blue, but not on black colour screen
    acer predator helios 300 
    i5-8300H
    gtx 1060 6gb
    16gb ram
    60hz display
    os windows10
    Hi,
    sorry to hear this , restore the system to before update and check whether the display is getting resolved.
    follow the below steps to do system restore:
    1. Open Start.
    2. Search for Create a restore point, and click the top result to open the System Properties experience.
    3. Click the System Restore button.
    4. Click the Next button.
    5. Select the restore point that you want to use on your computer.Image result for how to do system restore on windows 10
    Hit Accept if its useful :) 

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Answer ✓
    Du_little said:
    I found a white dot after updating my laptop it appears on white, green ,blue, but not on black colour screen
    acer predator helios 300 
    i5-8300H
    gtx 1060 6gb
    16gb ram
    60hz display
    os windows10
    Hi,
    sorry to hear this , restore the system to before update and check whether the display is getting resolved.
    follow the below steps to do system restore:
    1. Open Start.
    2. Search for Create a restore point, and click the top result to open the System Properties experience.
    3. Click the System Restore button.
    4. Click the Next button.
    5. Select the restore point that you want to use on your computer.Image result for how to do system restore on windows 10
    thanks a lot for your information bro

    Am not a bro. not a he, its a she :) anyways your welcome my friend. 
    Hit Accept if its useful :) 

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019 Answer ✓
    Naikazch99 Well i just want to add that 99% of the times windows restore will not work neither solve anything the best solution to rule out any software issues/bugs its always an acer stock recovery clean install 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Answer ✓
    I found a white dot after updating my laptop it appears on white, green ,blue, but not on black colour screen
    acer predator helios 300 
    i5-8300H
    gtx 1060 6gb
    16gb ram
    60hz display
    os windows10
    Hi,
    sorry to hear this , restore the system to before update and check whether the display is getting resolved.
    follow the below steps to do system restore:
    1. Open Start.
    2. Search for Create a restore point, and click the top result to open the System Properties experience.
    3. Click the System Restore button.
    4. Click the Next button.
    5. Select the restore point that you want to use on your computer.Image result for how to do system restore on windows 10
    Hit Accept if its useful :) 

  • Naikazch99
    Naikazch99 Member Posts: 3 New User
    thanks a lot bro@Du_little
  • Naikazch99
    Naikazch99 Member Posts: 3 New User
    Du_little said:
    I found a white dot after updating my laptop it appears on white, green ,blue, but not on black colour screen
    acer predator helios 300 
    i5-8300H
    gtx 1060 6gb
    16gb ram
    60hz display
    os windows10
    Hi,
    sorry to hear this , restore the system to before update and check whether the display is getting resolved.
    follow the below steps to do system restore:
    1. Open Start.
    2. Search for Create a restore point, and click the top result to open the System Properties experience.
    3. Click the System Restore button.
    4. Click the Next button.
    5. Select the restore point that you want to use on your computer.Image result for how to do system restore on windows 10
    thanks a lot for your information bro
  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Answer ✓
    Du_little said:
    I found a white dot after updating my laptop it appears on white, green ,blue, but not on black colour screen
    acer predator helios 300 
    i5-8300H
    gtx 1060 6gb
    16gb ram
    60hz display
    os windows10
    Hi,
    sorry to hear this , restore the system to before update and check whether the display is getting resolved.
    follow the below steps to do system restore:
    1. Open Start.
    2. Search for Create a restore point, and click the top result to open the System Properties experience.
    3. Click the System Restore button.
    4. Click the Next button.
    5. Select the restore point that you want to use on your computer.Image result for how to do system restore on windows 10
    thanks a lot for your information bro

    Am not a bro. not a he, its a she :) anyways your welcome my friend. 
    Hit Accept if its useful :) 

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019 Answer ✓
    Naikazch99 Well i just want to add that 99% of the times windows restore will not work neither solve anything the best solution to rule out any software issues/bugs its always an acer stock recovery clean install 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/