Acer Aspire 3 - A315 Not Powering On Issue

cyberbaba

Hi All,
            I have an Acer Aspire 3 - A315 that just went dead one day. Acer replaced the motherboard but that did not fix the issue and they have stopped responding to my requests.

I think it is a battery issue as the motherboard is getting power but the battery just does not charge. Tried the battery reset button, un-plugging and re-plugging the battery no luck. 

If I try to power on the laptop the CPU fan spins and the laptop shuts off within 5 seconds. Can I use the laptop without the battery? I un-pluuged the battery and tried to boot but it does not work. 

Any help will be much appreciated.

Thank in advance,

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Acer-Samuel

William_mk2

@cyberbaba

Hi,

I am really sorry for the inconvenience you are facing.     To answer your question, you can use the computer without the battery just by connecting your laptop with a charger.   But in your case your computer is not working without the battery.   It clearly means that the issue is not with the battery.    So even if you replace the current battery, still your computer will not work as it is not working without the battery.  So it might be a motherboard issue or it might be a issue with any other component on your laptop. 

We need to first narrow down the issue.   Please remove the battery ( if the battery is removable ) and try to use the computer only with the charger. 

If you are able to turn on the computer without the battery and if your computer works fine without the battery ( just by connecting the charger ) then it is a issue with the battery and you you need to use an alternative battery.   

If you are not able to turn on the computer without the battery then it might be the issue with charger or any other component present inside your computer. 

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