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Acer nitro 5 2019 wont turn on after Windows update

JulianmhJulianmh Member Posts: 1 New User
Hey, i have an acer nitro 5 2019. Its around 1 month since my purchase and the pc has been great. Yesterday i turned off my computer with an Windows update. When i tryed to turn it on today it was stuck on the acer loading screen. I have never since got it to turn back into Windows 

FAQ & Answers

  • Rade97Rade97 Member Posts: 33 Die Hard
    Hai @Julianmh
    You can try with powerdrain and bios default in your computer
    For doing a power drain, follow the below steps:
    1. Turn off the Laptop
    2. Unplug all the cables from the Laptop
    3. Take out the Laptop battery
    4. Press and hold the power button for 20 seconds and then release it to drain the flea power (static charge.)
    5. Reconnect all cables back again and turn on the laptop
    If the laptop has inbuilt battery,
         1.Turn off the laptop
         2.Unplug all the cables from the laptop
         3.On the backside of the laptop you can find a small pin hole, insert a paperclip into the pinhole, press and hold it for 30 seconds.
         4.Reconnect all the cables back again and turn on the laptop
    For doing a bios default follow the below steps:
          1.Turn off the computer.
          2.After you turn on the computer, keep tapping F2 button
          3.Once you enter bios default screen, press F9 and highlight yes and give enter to load default settings
          4. Then press F10, highlight yes and give enter to save and restart the computer
    The above steps have a chance to fix the problem. Good luck
    Click accept if the comments seems to be useful.
  • andylbandylb ACE Posts: 3,828 Pathfinder
    edited October 2019
    Julianmh said:
    Hey, i have an acer nitro 5 2019. Its around 1 month since my purchase and the pc has been great. Yesterday i turned off my computer with an Windows update. When i tryed to turn it on today it was stuck on the acer loading screen. I have never since got it to turn back into Windows 

    This sounds like a windows update problem which a battery reset is unlikely to fix, instead try to restore to an earlier date when Windows worked. 

    1. During the startup, when the Windows  or Acer logo appears, press and hold the Power button until the PC shuts down.
    2. Power on the PC and repeat the procedure 3 times. ...
    3. Choose advanced startup options
    4. Select Advanced Options and then Startup settings.
    5. Choose Restore my computer to an earlier point

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

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