I migrate an Aspire E5-571 from W7 to W10 but I couldn´t access the device properties to the touchpad. Installed the driver indicated on support site and nothing happens.
As I could´t find a Driver on Synaptics, I tryed a Dell Synaptics and it works in some options. Ok! On that moment I realized that the problem wasn´t W10 or hardware. I uninstalled the Dell driver and install the "
Acer Aspire V5-472 Synaptics Touchpad Driver 19.0.9.4 for Windows 10 64-bit" that can be found at "
https://drivers.softpedia.com/get/KEYBOARD-and-MOUSE/Synaptics/Acer-Aspire-V5-472-Synaptics-Touchpad-Driver-19-0-9-4-for-Windows-10-64-bit.shtml". It WORKS! But not so easy
Step by step.
1) Download the driver
2) Uninstall any other synaptics or third parts mouse program on Control Panel - Programs and resource
3) boot the machine and press F2 to run Setup. On mouse options DON´T put the Advance option. Be sure about this. Save and boot.
4) Run the instalation program from the new Driver and boot the machine.
5) You will not see any change. Don´t worry.
6) Here comes the "magic". Open Control Panel and click on Mouse.
7) Click on Hardware -> properties -> change configuration -> Driver -> actualize driver
8) Select the option search driver on computer -> Allow select drivers on my computer ->
9) UNSELECT show compatible hardware
10) Select Synaptics and model Synaptics PS/2 Port Touchpad
11) Install and re-boot
12) open again Control Panel -> Mouse -> and you will see the Icon of Synaptics. Click on It and configure as you wish your touchpad.
Sorry for my English. My windows is in Portuguese and the options may be not exactly as I described.
Good Luck,
