What should I do? Please help. (ACER ASPIRE ES1-432-C79F)

Tristanpluna

I have an Acer Aspire ES1-432-C79F. It keeps shutting down when it is not doing anything while the power light indicator is ON. I need to play movies in order to keep it on. I was just ignoring it thinking that its the update that is causing this. Until today, it is not turning on. It keeps shutting down during the loading at Acer's logo. The first thing I tried is to access the BIOS and wait if it will turn off, but it did not. I also tried to enter safe mode but it will also shut down during the loading at acer's logo. I also tried removing the battery and keeping it plugged but it is still shutting down. The last thing I tried is unplugging and holding the power button for 15 seconds and turning it on, but still it keeps shutting down.  Please help

William_mk2

Tristanpluna

Since your computer is not rebooting in Bios screen that means it is not a hardware issue.   We might have to change or reconfigure the settings to make it to work.

These are the basic steps that you need to follow.

Power Drain test for laptop.

If your computer is not having the inbuilt battery follow these steps.

1.  Turn off the laptop.  Unplug all the cables and devices including power cable.

2.  Remove the battery if it is not inbuilt.

3.  Hold the power button for 50 seconds.

4.  Connect all the cables back

5.  Turn on the computer.

Steps to remove the battery.

1.  Turn off the computer.   Remove all the cables and devices including power cable

2.  Turn the laptop upside down.  Flip the laptop.  On the back of laptop there will be a unlock switch.  You need to move the switch to the left or right and then you need 

to pull the battery door out.   

If your computer is having an inbuilt battery follow these steps.

Power Drain test.

1.  Turn off the laptop.  Unplug all the cables and devices including power cable. 

Flip the laptop.  On the back of the laptop there will be a tiny hole.  It is called a battery reset hole.  There will be a battery symbol right next to the hole.

2. You need to insert a paper clip or small pin gently inside the hole and hold it for    30 seconds.  

3. Plug all the cables back and turn on the computer.

Step 2

Bios Defaults.

1. Turn on the computer and keep on tapping f2.  It will go to bios setup utility

2. Press f9 once on the bios setup screen.   It will show you bios defaults.  Please press yes.

3. Press f10 on the bios setup screen.  It will show you "yes" to save the changes.  Please press yes.

Computer will automatically restart and it will load windows..

If the above steps are helpful for you please click "like"

If the above steps resolves your issue please click "yes"