What should I do? Please help. (ACER ASPIRE ES1-432-C79F)

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Tristanpluna
Tristanpluna Member Posts: 4 New User
edited October 2019 in Aspire Laptops
I have an Acer Aspire ES1-432-C79F. It keeps shutting down when it is not doing anything while the power light indicator is ON. I need to play movies in order to keep it on. I was just ignoring it thinking that its the update that is causing this. Until today, it is not turning on. It keeps shutting down during the loading at Acer's logo. The first thing I tried is to access the BIOS and wait if it will turn off, but it did not. I also tried to enter safe mode but it will also shut down during the loading at acer's logo. I also tried removing the battery and keeping it plugged but it is still shutting down. The last thing I tried is unplugging and holding the power button for 15 seconds and turning it on, but still it keeps shutting down.  Please help

Answers

  • William_mk2
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    Tristanpluna

    Since your computer is not rebooting in Bios screen that means it is not a hardware issue.   We might have to change or reconfigure the settings to make it to work.

    These are the basic steps that you need to follow.

    Power Drain test for laptop.

    If your computer is not having the inbuilt battery follow these steps.

    1.  Turn off the laptop.  Unplug all the cables and devices including power cable.

    2.  Remove the battery if it is not inbuilt.

    3.  Hold the power button for 50 seconds.

    4.  Connect all the cables back

    5.  Turn on the computer.

    Steps to remove the battery.

    1.  Turn off the computer.   Remove all the cables and devices including power cable

    2.  Turn the laptop upside down.  Flip the laptop.  On the back of laptop there will be a unlock switch.  You need to move the switch to the left or right and then you need 

    to pull the battery door out.   

    If your computer is having an inbuilt battery follow these steps.

    Power Drain test.

    1.  Turn off the laptop.  Unplug all the cables and devices including power cable. 

    Flip the laptop.  On the back of the laptop there will be a tiny hole.  It is called a battery reset hole.  There will be a battery symbol right next to the hole.

    2. You need to insert a paper clip or small pin gently inside the hole and hold it for    30 seconds.  

    3. Plug all the cables back and turn on the computer.


    Step 2

    Bios Defaults.

    1. Turn on the computer and keep on tapping f2.  It will go to bios setup utility

    2. Press f9 once on the bios setup screen.   It will show you bios defaults.  Please press yes.

    3. Press f10 on the bios setup screen.  It will show you "yes" to save the changes.  Please press yes.

    Computer will automatically restart and it will load windows..

    If the above steps are helpful for you please click "like"

    If the above steps resolves your issue please click "yes"




    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
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    in bios, press f9 key then f10 key.
    reboot
    if this does not work then disable fastboot startup in bios.

    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
  • Tristanpluna
    Tristanpluna Member Posts: 4 New User
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    @Deejay_tech done with f9 & f10 but unfortunately it did not work 😢.
    It also don't have a fast boot option in tge BIOS 😭.
  • Tristanpluna
    Tristanpluna Member Posts: 4 New User
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    @mohan2018 I tried every steps but unfortunately none of it worked. Im thingking of replacing the HDD, would it help?
  • Tristanpluna
    Tristanpluna Member Posts: 4 New User
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    Is it also safe if I remove the battery? Even if its inbuilt?
  • Vhieonna
    Vhieonna Member Posts: 1 New User
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    Hello can somebody there help po.my laptop is acer quadcore. I am using my laptop. I open chrome while i am browsing formulas on the right side pop up then i try to x it but it does not exit. My chrome was also lagging. Any solution for this. Thankyouk