Backlight Bleed on my Acer Helios 300 2019 model - PH315-52

warhammer920

I took the following photograph at full brightness.

Is this much bleeding normal for IPS panels? This is the model with i7-9750H and 1660ti with 144Hz panel.

MaClane

Good afternoon warhammer920  !

This issue is known as Backlight Bleeding or Bleeding.
Also commonly called "Cloud Visualization", Clouding, Backlight Bleed or "Mura".
Unfortunately, this is a question currently posed by many screen producers.
Any brand or developer is subject to this.
There is no exchange policy of any company regarding this issue.
Several companies present this issue on their screens like Sony, Dell, Asus, Acer among others.

Here's Acer's bleeding information here: https://answers.acer.com/app/answers/detail/a_id/48248/~/solving-solving-solving-solution-da-luz-de- light leakage background # _ga = 2.116715535.889737960.1565913543-1593109761.1565913543

However, I have some tips that may be helpful before moving on to the screen swap:

Tip 1: Use the program called DPT (free) (http://www.dataproductservices.com/dpt) to analyze the effect.
The ideal screen for clouding software is solid black or Circle.
Be aware that the darker the environment, the greater the visual incidence of these leaks.
During the process make sure that increasing and decreasing the screen brightness can check the exact points of occurrences.

Tip 2: Use your equipment in a bright place where light comes from the back.
This will enhance the contrast and deeper black tones.
In very dark and / or semi-dark places, the probability of seeing such clouds is more likely due to the non-incidence of any other ambient light source.

Most importantly, these leaks are not so loud that they can completely interfere with your visual experience.

PS: Be aware that if you decide to trade, the next one may come better or worse! It's a risk!

PS²: In this link you can see that even other brands already have their guides to address the issue: https://www.dell.com/support/article/en/brbsdt1/sln304886/solution-de-problemas- leak-light-leak-on-a-lcd-monitor-or-notebook-lcd-screen? lang = en

xapim

@warhammer920 as I said already this is completely normal and I had seen much worse mine it's way worse and never had an issue in 2 year's and please follow @MaClane advice he's completely right and I support everything he stated 100%

MaClane

Good afternoon warhammer920  !

This issue is known as Backlight Bleeding or Bleeding.
Also commonly called "Cloud Visualization", Clouding, Backlight Bleed or "Mura".
Unfortunately, this is a question currently posed by many screen producers.
Any brand or developer is subject to this.
There is no exchange policy of any company regarding this issue.
Several companies present this issue on their screens like Sony, Dell, Asus, Acer among others.

Here's Acer's bleeding information here: https://answers.acer.com/app/answers/detail/a_id/48248/~/solving-solving-solving-solution-da-luz-de- light leakage background # _ga = 2.116715535.889737960.1565913543-1593109761.1565913543

However, I have some tips that may be helpful before moving on to the screen swap:

Tip 1: Use the program called DPT (free) (http://www.dataproductservices.com/dpt) to analyze the effect.
The ideal screen for clouding software is solid black or Circle.
Be aware that the darker the environment, the greater the visual incidence of these leaks.
During the process make sure that increasing and decreasing the screen brightness can check the exact points of occurrences.

Tip 2: Use your equipment in a bright place where light comes from the back.
This will enhance the contrast and deeper black tones.
In very dark and / or semi-dark places, the probability of seeing such clouds is more likely due to the non-incidence of any other ambient light source.

Most importantly, these leaks are not so loud that they can completely interfere with your visual experience.

PS: Be aware that if you decide to trade, the next one may come better or worse! It's a risk!

PS²: In this link you can see that even other brands already have their guides to address the issue: https://www.dell.com/support/article/en/brbsdt1/sln304886/solution-de-problemas- leak-light-leak-on-a-lcd-monitor-or-notebook-lcd-screen? lang = en

Seamonster

This is totally not acceptable. Please request for a exchange. We should enjoy for what we pay for it.

xapim

This is completely normal for IPS displays @Seamonster i don't understand what's your issue here your not even the op that opened the thread seems you're just here  instigating u did the same in the other thread about the same if you're not happy with acer try another manufacturer and good luck with it because it will be certainly the same or even worse 

xapim

@warhammer920 as I said already this is completely normal and I had seen much worse mine it's way worse and never had an issue in 2 year's and please follow @MaClane advice he's completely right and I support everything he stated 100%

XdxD

I have somewhat less bleeding but while the PC is on, no one can recognise it. It's not much of a problem by the way. As others above have already stated, you can expect such bleeds in IPS panels from any manufacturer.

TayseerNJaber

I'm currently in the same situation it's been 3 days since I got it, So what did you do?

Commodore_1995#

Bleeding from light is not exactly a problem. However, I think you can still exchange the laptop with the seller, correct?