I can't uninstall NitroSense Service from Control Panel

EpicMayo
EpicMayo Member Posts: 13

Tinkerer

edited November 2023 in 2019 Archives
I was trying to reinstall the NitroSense because the gpu graph is not showing any temp or activity while I'm gaming. So I go ahead to uninstall the nitrosense and here's the error that I got:
 
I've search the internet but I can't find to solution to this. Any suggestions?
Any help that will be effective will do. Thanks!

Model: AN515-42 (AMD VARIANT)
Quick Specs:
- Ryzen 7 2700 U
- RX 560X
- 8GB Ram (x2 4GB 2400Mhz)

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi EpicMayo

    Have you tried uninstalling from Windows App and settings:- 
    Uninstall from the Settings page
    • Select the Start  button, then select Settings  > Apps Apps & features. Or just click the shortcut link at the bottom of this article.
    • Select the app you want to remove, and then select Uninstall
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • EpicMayo
    EpicMayo Member Posts: 13

    Tinkerer

    TECH_MAN said:
    Hi EpicMayo

    Have you tried uninstalling from Windows App and settings:- 
    Uninstall from the Settings page
    • Select the Start  button, then select Settings  > Apps > Apps & features. Or just click the shortcut link at the bottom of this article.
    • Select the app you want to remove, and then select Uninstall. 
    This is the same as like uninstalling in control panel, same error.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    My friend you are going about this the wrong way, there is nothing wrong with your Nitrosense
    You have 2 GPU's and Nitrosense does not monitor the dedicated Vega 8 GPU only the RX560x discrete GPU. To have it monitor you need to import and launch your games from within the AMD Adrenalin Control Center 

    First click the Updates tab at the bottom left and make sure your graphics drivers are updated to 19.9.2  or higher and click express upgrade



    Make sure High Performance is selected under Power Plan in Nitrosense when on AC



    After that make sure your RX560x is selected in Switchable Graphics for your games and your games are set on High Performance, you must import your games .exe using the Browse tab in pic below



    Lastly to run your game on the RX560x you must launch the game from inside the Radeon Adrenalin Control Center. Click the gaming tab then if your game is not there you will need to add your game's .exe by using the ADD button on the right and navigating to your games .exe file, then click the drop down box for your game then click launch. The game will now launch using the RX560x and it will be monitored in Nitrosense


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★