The camera on my Acer Nitro 5( A515-52 ) shows just a black screen

erharsh
erharsh Member Posts: 4 New User
edited November 2023 in 2019 Archives
I bought a new acer nitro 5 laptop.
When turning on the camera, I get a black screen. I push the "take picture button" and get error message 0xA00F4292. How do i fix it?

Answers


  • Kindly follow the details below..

    Please try the following steps..

    Try windows x
    go to device manager
    click on imaging devices
    check the model of your camera
    right click on camera name - Uninstall it
    Restart the computer..

    If the following steps are not fixing the issue please follow the steps below

    If it is a external webcam you can give the model number of the webcam in the google and download the driver to the computer

    If it is a internal camera in the laptop go to the website given below and give the snid number of your laptop and can download the driver from the website.

    Please click "like" if the comments are helpful
    Please click "Yes" if it resolves your issue

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

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  • erharsh
    erharsh Member Posts: 4 New User
    mohan2018 said:

    Kindly follow the details below..

    Please try the following steps..

    Try windows x
    go to device manager
    click on imaging devices
    check the model of your camera
    right click on camera name - Uninstall it
    Restart the computer..

    If the following steps are not fixing the issue please follow the steps below

    If it is a external webcam you can give the model number of the webcam in the google and download the driver to the computer

    If it is a internal camera in the laptop go to the website given below and give the snid number of your laptop and can download the driver from the website.

    Please click "like" if the comments are helpful
    Please click "Yes" if it resolves your issue
    Could you please tell which driver to be installed from the website??
  • billsey
    billsey ACE Posts: 34,672 Trailblazer
    That driver is a standard Windows driver, so I don't believe Acer will have one on the website, Windows should install it when it recognizes the hardware at startup. Do you have any errors displayed in Device Manager?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.