new spin 1 with white borders on screen. whay? :(

avner
avner Member Posts: 1 New User
edited November 2023 in 2019 Archives
hi. my dad got me the acer spin 1 just a week ego, and now i noticed that there is a problem with my screen. there is white borders (like an inside light white frame) on the screen.. i am disappointed because i was waiting for this spin 1 acer. ill be happy for help. picture of print screen attached. thank you very much, avner from israel.

Answers

  • avner

    Hi,

    First we need to determine whether it is a hardware issue or software issue..

    Please turn off the computer.  While restarting the computer,  tap f2 continuously to go to Bios.   Please check the display of screen.   If you find the white patches on the Bios screen then it is a hardware issue otherwise it is a software issue..

    If it is a hardware issue, you need to contact the manufacturer or a local technician.

    If it is a software issue, then you can go to device manager and reinstall the display drivers..

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