Acer predator PH317-52 - All bios options grey/ no boot options

Brookb
Brookb Member Posts: 6

Tinkerer

edited November 2023 in 2019 Archives
Acer predator PH317-52. Hey guys recently I formatted my ssd and during the format my pc shut down. Now when I power on I get ”no boot options available”. It will boot to bios but everything is grey and I can’t change anything, under boot options there is nothing. I can’t install windows from USB.
any help would be greatly appreciated thanks.

Best Answer

  • sri369
    sri369 ACE Posts: 2,822 Pathfinder
    Answer ✓
    Brookb said:
    Laptop asks for password on boot, I enter the password and the predator logo pops up if I let it boot I get “no bootable device” if I press F2 I get bios but absolutely everything is grey except save and exit F12 boot options is not enabled.
    Seems like you have both master and user password set - and the password you are using is the user password.
    User password allows your to "see" bios and master password allows you to "see and edit" bios.
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Answers

  • This usually occurs when you use some unlock code.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • sri369
    sri369 ACE Posts: 2,822 Pathfinder
    Brookb said:
    Acer predator PH317-52. Hey guys recently I formatted my ssd and during the format my pc shut down. Now when I power on I get ”no boot options available”. It will boot to bios but everything is grey and I can’t change anything, under boot options there is nothing. I can’t install windows from USB.
    any help would be greatly appreciated thanks.
    How did you format the SSD? Was it the drive on which you had your windows on? Does your laptop have another disk in it with some OS on it?
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  • Brookb
    Brookb Member Posts: 6

    Tinkerer

    I formatted using CMD prompt thinking I could just reinstall windows and be good to go but now I can’t boot from USB.
  • sri369
    sri369 ACE Posts: 2,822 Pathfinder
    Brookb said:
    I formatted using CMD prompt thinking I could just reinstall windows and be good to go but now I can’t boot from USB.
    This doesn't seem right - whatever be the mode, if you booted into windows or any OS, they would not let you format the partition containing the OS.

    Make a USB bootable windows from microsoft site and install windows again. Make sure your USB is properly formatted for secure boot option - by default secure boot would be on, and non secure boot enabled drives would not be recognized as bootable devices.
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  • Brookb
    Brookb Member Posts: 6

    Tinkerer

    Thanks I will try that
  • Were these functions grayed out before you formatted hdd?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Brookb
    Brookb Member Posts: 6

    Tinkerer

    No, all bios options were available before I formatted. I bought a new SSD thinking that maybe the old one has failed but I installed it and still having the same problem.
  • sri369
    sri369 ACE Posts: 2,822 Pathfinder
    Brookb said:
    No, all bios options were available before I formatted. I bought a new SSD thinking that maybe the old one has failed but I installed it and still having the same problem.
    Weird... changing disk or formatting disk shouldn't affect BIOS options availability.
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  • Have you tried creating a password in setsupervisorpassword? Was there any password for hdd? I would also like to understand why your notebook has shut down in the ssd formatting process.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sbki
    sbki Member Posts: 14

    Tinkerer

    Same problem my pc is free dos and i can enter bios but i can't change anything all options greyed out. Bios version insydeh20 rev 5.0
  • Brookb
    Brookb Member Posts: 6

    Tinkerer

    Laptop asks for password on boot, I enter the password and the predator logo pops up if I let it boot I get “no bootable device” if I press F2 I get bios but absolutely everything is grey except save and exit F12 boot options is not enabled.
  • sri369
    sri369 ACE Posts: 2,822 Pathfinder
    Answer ✓
    Brookb said:
    Laptop asks for password on boot, I enter the password and the predator logo pops up if I let it boot I get “no bootable device” if I press F2 I get bios but absolutely everything is grey except save and exit F12 boot options is not enabled.
    Seems like you have both master and user password set - and the password you are using is the user password.
    User password allows your to "see" bios and master password allows you to "see and edit" bios.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • Brookb
    Brookb Member Posts: 6

    Tinkerer

    sri369 said:
    Brookb said:
    Laptop asks for password on boot, I enter the password and the predator logo pops up if I let it boot I get “no bootable device” if I press F2 I get bios but absolutely everything is grey except save and exit F12 boot options is not enabled.
    Seems like you have both master and user password set - and the password you are using is the user password.
    User password allows your to "see" bios and master password allows you to "see and edit" bios.
    Yes that’s it your a life saver!