Aspire One 721-3922 - Battery Won't Charge

roxus007
roxus007 Member Posts: 5

Tinkerer

edited November 2023 in 2019 Archives
My AO721 netbook refuses to charge it's battery.  I removed the related battery components within Device Manager, rebooted, still won't charge.  Bought a replacement battery and it ran on the new battery for about half an hour but still won't charge.  The netbook runs fines on it's power adapter.  I tried a different power adapter and it runs fine but won't charge the battery.  I downloaded and tried to install BIOS 1.18 but it doesn't work.

It's current running Windows 10 (x64) with 4GB of memory and a SSD.  Battery charging was still an issue when running Windows 7 which it came with originally.

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Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @roxus007    

    From the description posted, it seems to be "Charging Section" in the motherboard failed. It might be a particular chip pin port, which duty is to provide power supply for charging battery might gone bad. I recommend you to contact Acer Technical Support in your region https://www.acer.com/worldwide/ and check for repair options. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • roxus007
    roxus007 Member Posts: 5

    Tinkerer

    Answer ✓
    Thanks @Balatekie. I will give that a try.