AN515-42 My Nitro sense gpu shows idle

AKSHAYAK
AKSHAYAK Member Posts: 17

Tinkerer

edited November 2023 in 2019 Archives
My all drivers are upto date and i have tired reinstalling it but didn't fix . My laptop model is NITRO 5 AN515-42
«1

Answers

  • Have you tried updating adrenalin?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    That is because only the Rx560 x discrete card is monitored by Nitrosense. The dedicated Vega8 does not run hot enough for monitoring. Open Nitrisense then run a game using the Rx560 and you will see it monitored 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer

    I have updated to the latest version of radeon and even rx560x like while playing games it isn't monitoring
  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer


    See this
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    AKSHAYAK said:
    My all drivers are upto date and i have tired reinstalling it but didn't fix . My laptop model is NITRO 5 AN515-42
    Hi, Sorry to hear it. 
                      If you have switchable graphics then Nitrosense shows the discrete GPU only and it will only be active during your game not after. If it was idle during the game then you haven't configured your switchable graphics to use the discrete GPU while gaming.

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • Is nvidia video card appearing in task manager?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer

    Mine is radeon gpu AMD and the games are on high performance and i have configured them
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Make sure your graphics drivers are updated to this version or higher and click express upgrade



    Make sure High Performance is selected under Power Plan in Nitrosense when on AC



    After that make sure your RX560x is selected in Switchable Graphics for your games and your games are set on High Performance, you must import your games .exe using the Browse tab in pic below


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    I have the same model as you and the 1st screen shows Discrete GPU Idle while I am Web Browsing. The second screen shows the RX560 x cooling down after I pause a game




    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer

    Mine everytime it shows the same evn when u game
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited September 2019
    AKSHAYAK said:
    Mine everytime it shows the same evn when u game

    Please confirm that you have imported your game's .exe in Switchable Graphics and set your game to high performance as I outlined above and Nitrosense is set to High Performance in the Power Plan on AC Power.
    Also your batterry MUST be chatged to 100% BEFORE gaming and KEPT plugged in to the power while gaming, if not your laptop will not use the Discrete GPU


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer

    andylb said:
    AKSHAYAK said:
    Mine everytime it shows the same evn when u game

    Please confirm that you have imported your game's .exe in Switchable Graphics and set your game to high performance as I outlined above and Nitrosense is set to High Performance in the Power Plan on AC Power.
    Also your batterry MUST be chatged to 100% BEFORE gaming and KEPT plugged in to the power while gaming, if not your laptop will not use the Discrete GPU


    Everything is kept on High performance and games are been imported in switchable graphics . Still i get the same issue
  • Then go to the plugs folder and change the Predator PH315-52 folder to Nitro AN515-42 and post the result.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer

    Then go to the plugs folder and change the Predator PH315-52 folder to Nitro AN515-42 and post the result.
    It doesn't open stuck at logo
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited September 2019
    I have the answer. to run your game on the RX560x you must launch the game from inside the Radeon Adrenalin Control Center. You must ADD your game by using the add button on the right then Click the gaming tab and click the drop down box for your game then click launch. The game will now launch using the RX560x and it will be monitored in Nitrosense


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • AKSHAYAK
    AKSHAYAK Member Posts: 17

    Tinkerer

    andylb said:
    I have the answer. to run your game on the RX560x you must launch the game from inside the Radeon Adrenalin Control Center. You must ADD your game by using the add button on the right then Click the gaming tab and click the drop down box for your game then click launch. The game will now launch using the RX560x and it will be monitored in Nitrosense


    Nope...i always launch game through control center i can play games but it doesn't monitor the gpu in tht before it was fine dono wt suddenly happen
  • Have you tried changing the temperature from ºc to ºf too?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    AKSHAYAK said:
    andylb said:
    I have the answer. to run your game on the RX560x you must launch the game from inside the Radeon Adrenalin Control Center. You must ADD your game by using the add button on the right then Click the gaming tab and click the drop down box for your game then click launch. The game will now launch using the RX560x and it will be monitored in Nitrosense


    Nope...i always launch game through control center i can play games but it doesn't monitor the gpu in tht before it was fine dono wt suddenly happen

    That happened to me and I removed the AMD drivers with DDU for a clean uninstall and then reinstalled them again. It's a pain because you have to set up the Control Center again, import games etc.. but it worked

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★