AN515 IRST Hard disk Warning..Need Assistance

HQG
HQG Member Posts: 6 New User
edited November 2023 in 2019 Archives
Hi All,

Im sorry Im not exactly sure where to post this but here goes.

I have an Acer Nitro 5 and using it for several months now. Recently, I have been receiving repeated warning regarding my SATA disk. See SS below. I tried running CHKDSK but it keeps saying there is no error. Last night, my laptop was suddenly stuck at the ACER logo tried searching the web for solutions but nothing worked. Then finally i tried using my USB recovery drive which i prepared when I bought the laptop. I tried all options (system restore, startup repair etc) nothing worked..before trying last option left on the list (reset pc option) I decided to reboot first and try my luck. Finally, the laptop went past the acer logo and is now working fine. However, the IRST warning is still persistent. I believe the IRST warning is somehow related to the issue I had when I got stuck on the acer logo but not really sure. Can I ask assistance from anyone on helping me resolve the SATA disk issue. I would greatly appreciate it. Thanks - HQG




Answers

  • Hello! What is the exact model of the notebook? Example an515-51-75kz. Is sata mode in rst with optane or ahci?
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  • HQG
    HQG Member Posts: 6 New User
    Hi, the exact model is AN515-52,

    SATA mode is AHCI as I recall when I opened BIOS yesterday.

    By the way is there any 3rd party/built-in software that you can recommend that I use so I can check the condition of the hdisk?


  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited September 2019
    You can download crystaldiskinfo program to check ssd health.
    Oi! Eu nĂŁo sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • HQG
    HQG Member Posts: 6 New User
    Hi, based on Crystaldiskinfo, it seems I have an issue with my second hdisk. Can someone help me understand what this means? Is this a bad sector issue?


  • Your hdd is having problems. You can check if it's just a bad connection by disconnecting and then reconnecting the hdd.
    Oi! Eu nĂŁo sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HQG
    HQG Member Posts: 6 New User
    Ok Ill get back to you on that, any quick tutorials on how to remove the hdisk?
  • Yes, check this video in 02:18:
    https://youtu.be/VQieLwl-1zU
    Oi! Eu nĂŁo sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HQG
    HQG Member Posts: 6 New User
    Hi All,

    Just had the time to do check my laptop..so this is what I figured out.

    The reason my laptop is sometimes stuck as acer screen is because of my damaged 1TB hdd. I tried removing my hdd and restarted the pc without it..everything works well and boots fine. When i reconnected my hdd, my laptop got stuck at acer screen again. It seems the problem is the hdd. Is there some sort of option wherein when the laptop boots is doesnt read the hdd but i still have access when im in windows again? I plan to buy an external hdd disk instead of an internal one so i can recover my data. Ill probably buy an internal one next month.

    THanks
  • In uefi bios, go to advanced, sata configuration and disable the sata port for hdd.
    Oi! Eu nĂŁo sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HQG
    HQG Member Posts: 6 New User
    In uefi bios, go to advanced, sata configuration and disable the sata port for hdd.
    if i do this can i still access the hdd once im in windows?
  • No! But you can start windows without disconnecting hdd. Is your notebook still under warranty? Have you tried disconnecting hdd and reconnecting it again? It may just be a bad connection.
    Oi! Eu nĂŁo sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)Â