Acer Predator XB271HA monitor low buzzing sound

pbkou
pbkou Member Posts: 7 New User
edited February 14 in 2019 Archives
Hello, last couple of weeks my monitor makes this low buzzing sound. I have tried lowering the volume from the screen, uninstalling drivers, messing with the settings, re-inserting cables but nothing stops it. Also it still buzzes when i turn off the screen however slightly less. The buzzing goes completely away only when I remove the plug from the monitor. The buzzing is not disturbing when I watch a movie or play games but definitely is when trying to work or sleep.

Details: WIndows OS, no hardware/software changes

Is there anything I can do? Is it a common problem?

Thanks for your time.

Answers

  • pbkou
    pbkou Member Posts: 7 New User
    Additional details: P/N UM.HX1EE.A09, 
  • Have you tried disconnecting the monitor from the socket and pressing the power button for thirty seconds?
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  • pbkou
    pbkou Member Posts: 7 New User
    Have you tried disconnecting the monitor from the socket and pressing the power button for thirty seconds?
    Just tried that. No difference!
  • Have you tried decreasing the sampling rate in the sound settings?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • pbkou
    pbkou Member Posts: 7 New User
    Have you tried decreasing the sampling rate in the sound settings?
    The only settings regarding audio on my monitor are for volume which is 0. From the device properties window in my system I can find the sample rate however it's grayed out at 16 bit, 48000Hz. If this is what needs to be changed I am not sure how to enable the drop-down ( I am the administrator in this pc). I tried re-installing the audio drivers and messing with those settings, but stays gray.
  • Check this links:
    https://www.reddit.com/r/buildapc/comments/49f2j9/acer_xb271hu_sound_stopped_working/
    Have you checked with another hdmi or dp cable?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • pbkou
    pbkou Member Posts: 7 New User
    I do not have any other cable but the buzzing sound persists even when the cable is not connected. I checked the link, did not help.
  • pbkou
    pbkou Member Posts: 7 New User
    I have just changed the refresh rate of the monitor from 144Hz to 60Hz (through nvidia control panel) and the buzzing decreased. Don't know if this helps.
  • Have you tried lowering the resolution only?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • pbkou
    pbkou Member Posts: 7 New User
    Have you tried lowering the resolution only?
    Unfortunately no difference.
  • Do you record a video of the noise?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)