I have a Acer Laptop (Aspire E5-576G) and I want to reset my laptop completely and delete all of its files but I keep getting an error code and I don't know how to fix it. The error code says
Your PC/Device needs to be repaired
A required device isn't connected or can't be accessed
Error code: 0xc0000185
You'll need recovery tools. If you don't have any installation media (like a disc or USB media device), contact your PC administrator or PC/Device manufacturer."