We have an Acer ES1 511-C35L laptop that has recently (about a week ago) started to go into a boot loop. It is plugged in and the battery charging seems OK. When we press the power button the blue power-light indicator comes on, a fan starts up for about 2 seconds and a clicking noise (hardrive trying to spin up?), then the cycle repeats many times. There is also a very very faint flash on the screen like it's attempting to start the screen but nothing more. It does very infrequently get to the ACER logo and then boots up in the latest version of Windows 10 if I leave it in the boot loop long enough. I can use it when this happens but when its shut down, the boot loop starts again when you try and start it up.
I have tried using the reset hole on the back but nothing seems to change the symptoms. Is it possible the clock/bios battery is the culprit. Usually this battery is just to maintain the time but I have seen a few posts on other sites that question whether a bad battery might result in these symptoms.
Any ideas as to what might be wrong, or other things to try are appreciated.