Hi. Earlier today we had a power outage & now my Aspire XC-885 is not booting up!

Hi. Thoughts/suggestions most welcome.
  
On startup all I get is "Reboot and select proper Boot Device......"  I have gone into BIOS and used F9 and F10 to do default resets" to no avail.

I am unable to access Windows 10 ....so what next ???

Best Answer

  • TECH_MANTECH_MAN Ally Posts: 451
    edited September 2019 Accepted Answer
    Hi hermitaget

    Turn Off Your Computer and now turn ON Hold Alt key and Tap F10 to get advance option, then Select Troubleshoot>Advance Options>Startup Settings>F5 Safe mode

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FAQ & Answers

  • TECH_MANTECH_MAN Ally Posts: 451
    Hi hermitaget
    I suggest you to try the steps provided below and check if it helps.

    Place the system in Safe Mode and check if it works fine.

    1. Restart your PC. When you reach the sign-in screen, hold the Shift key and select the Power button, and then select Restart.

    2. After your PC restarts, select Troubleshoot > Advanced options >Startup settings > Restart. After your PC restarts, you should see a number of options. Press 5 or F5 for Safe Mode with networking.

    If the issue persists, then try Startup repair. 

    In the “Windows Setup” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “Next”.
    Click on “Repair your computer” from the lower left corner.
    From the “Choose an option screen”, click on “Troubleshoot”.
    Click “Advanced Options” in the “Troubleshoot” screen.
    In the “Advanced Options” screen, click “Startup Repair”

    "Hit Like If its Helpful"
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • hermitagethermitaget Member Posts: 3 New User
    Hi. Tech_Man. Thanks for the prompt response. Sadly, all I get when I start the computer is "reboot and select .........." I appear unable to make any headway other than being able to open the BIOS screen. I have used F9 & F10 in BIOS to reset to default  ....but it does not appear to help. How can I get to safe mode at startup (as a first step).
  • TECH_MANTECH_MAN Ally Posts: 451
    edited September 2019 Accepted Answer
    Hi hermitaget

    Turn Off Your Computer and now turn ON Hold Alt key and Tap F10 to get advance option, then Select Troubleshoot>Advance Options>Startup Settings>F5 Safe mode

      "Hit Like If its Helpful"
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • Perform a power reset. To do this, turn off the desktop and unplug it from the socket. Then press the power button for thirty seconds.
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  • hermitagethermitaget Member Posts: 3 New User
    Tech_Man.   Thank you +++  With your help accessed Windows 10 .....& it did the necessary repair !
  • renvanrenvan Member Posts: 1 New User
    wen i want to enter Safe Mode, i get a red screen: Secure Boot Violation / Invalid signature detected. Check Secure Boot Policy Setup" Same happens when turned off (?!). Now what?
  • billseybillsey ACE Posts: 16,168 Trailblazer
    @renvan, please start a new thread (Ask a Question button) for your question. Include the full model of your computer (like XC-885-xxxx) and what you are seeing. Be sure and tell us all the steps it takes to get where you see the error, there are more than one way to enter safe mode...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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