Nitro AN515-54 Battery Drops

Elibrone
Elibrone Member Posts: 7

Tinkerer

edited November 2023 in 2019 Archives
Hello everyone,

When i close my pc on %100 charge, next day i always find it with battery dropped like %8-%9. I checked the status of battery from Acer Care Center and it seems fine. What can be the problem? 
(I am closing the pc from Start, then when i am sure its closed, i close its cover.) 

Best Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Answer ✓
    Hi Elibrone
    You could try reinstalling the driver for Microsoft ACPI-compliant control method battery, go to Device manager, expand Batteries, highlight and right click Microsoft ACPI-compliant control method battery, click Properties, go to Driver tab and uninstall the driver, reboot and let Windows install the driver.

    "Hit Accept If Its Helpful" 
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    It really does not have the battery reset button. Are you sure the notebook is not hibernating or suspending in power options? Are there any devices connected to USB 3.0 or 3.1 ports? These ports allow charging devices when the notebook is off!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Answer ✓
    Hi Elibrone
    You could try reinstalling the driver for Microsoft ACPI-compliant control method battery, go to Device manager, expand Batteries, highlight and right click Microsoft ACPI-compliant control method battery, click Properties, go to Driver tab and uninstall the driver, reboot and let Windows install the driver.

    "Hit Accept If Its Helpful" 
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    After you do what my friend says above, Do a battery reset. Unplug and turn off the laptop, Put a straightened paperclip in the small hole on the underside of the laptop and press for a full 30 seconds, let it rest for 15 minutes then plug in and power on

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Elibrone
    Elibrone Member Posts: 7

    Tinkerer

    andylb said:
    After you do what my friend says above, Do a battery reset. Unplug and turn off the laptop, Put a straightened paperclip in the small hole on the underside of the laptop and press for a full 30 seconds, let it rest for 15 minutes then plug in and power on
    I think Nitro 5 does not have a pinhole for battery reset. I can't find it.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    It really does not have the battery reset button. Are you sure the notebook is not hibernating or suspending in power options? Are there any devices connected to USB 3.0 or 3.1 ports? These ports allow charging devices when the notebook is off!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)