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Hello, I have an Acer Extensa 5635 the issue of Trouble Shooting

I've tried to do troubleshooting, but unfortunately there's a problem preventing the trouble shooting to start. It brings up an error code. It does that to Fix the problem with Windows Update, Run Maintenance Task, Check for Performance Issues...the problem is the same. I hope that someone will able to assist in this issue. Thanks.

FAQ & Answers

  • JackEJackE Posts: 19,305ACE Trailblazer
    If you still have factory-installed Win7, press and hold the power button till the machine completely shuts off. About 5-10 seconds. Then turn the machine back on and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appears. Follow directions to reset or refresh the machine while trying to save your personal files. Jack E/NJ 
    Jack E/NJ
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