Acer Swift 3 Model SF315-51G.....Power connector problem....keeps connecting and disconnecting

kdx2020

I have a Swift 3....SF315-51G....Power connection on left side seems to be loose....Almost ever since I got it 14 months ago it would disconnect sometimes and reconnect when moving the laptop....it beeps every time it reconnects...I lived with it because I need the laptop for business....Just noticed that I had it plugged in and it wasn't charging...Finally kept unplugging and plugging it in until it is now charging...It seems like it is near the point of failure....Anyone else have this problem, or know how to fix it?...I have a 2 year warranty from Costco but don't really want to have to send it unless absolutely necessary.....Any ideas?....Thanks in advance....Greg

Accepted answers

Jack22

@kdx2020
Just give a try it might work, if not than the problem is surely with the connector on the laptop.
If the connector on the laptop is the problem than send it to Acer service center for fix.
Click the below link to contact Acer.
http://www.acer.com/worldwide/support/

Click on 'Yes' if the comment answers your question!

All comments

Jack22

@kdx2020
Did you try using a new charger and check?

Click on 'Yes' if the comment answers your question!

kdx2020

Jack22 said:

@kdx2020
Did you try using a new charger and check?

Click on 'Yes' if the comment answers your question!

I haven't tried a new charger because it appears that the charger is working fine....it seems like the connection point in the laptop may be faulty..I can have it sitting on my lap and when I move the computer a little it will disconnect....trying to see if there is something I can do besides sending it in....Are you saying that another charger might make a better connection inside the laptop?

Jack22

@kdx2020
Just give a try it might work, if not than the problem is surely with the connector on the laptop.
If the connector on the laptop is the problem than send it to Acer service center for fix.
Click the below link to contact Acer.
http://www.acer.com/worldwide/support/

Click on 'Yes' if the comment answers your question!

kdx2020

Jack22 said:

@kdx2020
Just give a try it might work, if not than the problem is surely with the connector on the laptop.
If the connector on the laptop is the problem than send it to Acer service center for fix.
Click the below link to contact Acer.
http://www.acer.com/worldwide/support/

Click on 'Yes' if the comment answers your question!

Yep...it was the power cord....would have never thought that was it

JEM1965

I am having the same problem. The connection just keeps getting looser and looser and more difficult to find a sweet spot for charge. Very disappointed in this unit overall. Ordered a new adaptor cord and hope it fixes it. Really don't want to send it in for service.

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