Keyboard keys don't work

Axiond
Axiond Member Posts: 19 Troubleshooter
edited November 2023 in 2019 Archives
Hello guys,

So basically, after I upgraded windows 10 1809 to 1903, some of the keyboard keys like A,X,C, etc.
I have uninstall the keyboard drivers for several times and it still didn't. What worked though, is by pressing the pin hole (soft reset?) on the bottom, but if I turn off the laptop again, the problem reappears.

Is there something else I can do? is it because I've upgraded the windows version?

Any answer is highly appreciated.
Thank you in advance! :)

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi Axiond

    Uninstall Latest Downloaded Update

    The first thing you can do is to uninstall the latest update, because there is a chance that the latest update is causing the issue because in some cases, the update may not work properly as you were expecting from it.

    Go to Control Panel –> Programs and Features and go to “View the installed updates”.

     

    Now here is the list of all recent updates installed on your System.Reboot your System and I hope that your Keyboard starts working properly again.

    If this won’t solve your problem, go to the next solution.

    Install the Keyboard Driver

    The Keyboard may stop working due to the driver issue. So update your Keyboard driver manually to fix the issue.Go to Start Menu and type Device Manager. And find the Keyboard from the list. And expand it. Right click on its driver and select the option for ”update the driver”.

    Go to Start Menu and type Device Manager. And find the Keyboard from the list. And expand it. Right click on its driver and select the option for ”update the driver”.

    And two options will appear, go to the second one and click on it.

    Now select the “Let me pick …” option available at the bottom of the window. Click Next to go further.

    You will now have the list of compatible drivers for your Keyboard device. Select it and click on Next button.

    Now it will take a few seconds to install the driver. You’ll get the confirmation window about successful driver installation. Restart your System after installing the driver.

    Turn Off Filter Keys

    The enabling of this feature can also lead the inappropriate functioning of your Keyboard. So disable it by going to “Control Panel/Ease of Access/Ease of Access Center/Make the keyboard easier to use”.

    Now in the list, you can see the option for “Filter Keys”. So, uncheck the Checkbox of Filter Keys. Close all the windows. Restart your System and hopefully, your problem will be gone.


    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    In addition to the tech_man friend tips, I suggest you try disabling fast startup:
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