Helios 300 fps drop

shayan_48

Hi. I bought the 2018 version of helios 300 a week ago. first and second day everything was fine. getting high fps in all games and stability everywhere. then I saw the temps, then I tried undervolting then I tried other stuff to lower temps. I used XTU at first then switched to TS and since the performance drop of using TS (games wouldn't even reach 60 fps) was massive I switched back to XTU. Right now my cpu is undervolted -105 (anything lower would crash in some games) using xtu and the performance drop is less but it's still there! My temps are 70-82 while gaming and sometimes it just drops from 60 fps(locked using vsync) to 40-50 and it's really annoying plus the avg uncapped fps i get is much lower now. On day one I had 100 fps in most games now it's 70 or less i don't know what is wrong with this thing right now and all I want is performance of the rig I bought a week ago.

specs:

ACER PREDATOR HELIOS 300 G3-572

I7 7700HQ

GTX 1060

16 GB RAM

benchmarks:

userbenchmark : gaming 50%  CPU Performing below expectations (33rd percentile) GPU
Performing way above expectations (97th percentile)

XTU Benchmark: 992 marks

shayan_48

guess that fixed it! didn't know msi afterburner had this much impact here is my userbenchmark result now: CPU i7 7700HQ Performing above expectations (84th percentile)

shayan_48

also the cpu score from novabench is 100 marks lower than what it was before !!!! that is so bad

xapim

shayan_48 ts works fine much better than xtu if you have the correct settings for your hardware you fps issues were probably due to bad conf settings on ts i have benn using TS since day 1 19 months now never had 1 single issue also repasted with kryonaut same day

shayan_48

I used the exact configs Hotel Hero had on his youtube video but although the temps dropped a lot, the performance drop was also massive I mean maybe you don't play as much as I do and dont notice the changes

xapim

shayan_48 it all depends on the games i dont play multiplayer fps games so i dont care much about fps but bare in mind even the same hardware doesnt behave the same way so you might have to tweak it a bit yourself play with the ts confs a bit to get the best stable performance

shayan_48

That is not the case. My problem is that this laptop had better performance 7 days ago and something changed in it. Good news it I think I found the solution! MSI Afterburner is causing this. When I benchmark with It on I get 100 marks lower but when I exit Afterburner my benchmark score goes higher. I'll try to play some games today and keep you posted if anything got fixed

xapim

Disable the monitoring on ab and see if it helps 😊 it's either that or some recent Windows updates 

shayan_48

guess that fixed it! didn't know msi afterburner had this much impact here is my userbenchmark result now: CPU i7 7700HQ Performing above expectations (84th percentile)

shayan_48

xapim said:

Disable the monitoring on ab and see if it helps 😊 it's either that or some recent Windows updates 

one last thing tho. I wanted to know if these temps are normal:

idle cpu: ~50c

gaming cpu: 70-82c some more intensive and unoptimized games may stay on 77-83

gaming gpu:70-79c

i just want this laptop to age becuz i paid so much money for it and yes in my country this amount of money is not little.

shayan_48

it sometimes spikes to 89 aswell

xapim

shayan_48 your temps are fine if they ever start to go higher than usual consider on cleaning the fans and probably repasting it with kryonaut or similar

shayan_48

alright thank you for the help

xapim

shayan_48 said:

alright thank you for the help

Youre welcome