How do I fix 'hdd password is frozen - Acer Aspire VN7-792G

Sltmo79
Sltmo79 Member Posts: 1 New User
edited November 2023 in 2019 Archives
My aspire VN7-792G hdd password is frozen, tried the steps in the acer questions and didn't work. Has been slow to starup for a few weeks now, apps and programmes are slow to start or don't start at all. Any help is greatly appreciated. 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    i don't think the problem is the HDD password frozen but can't be an HDD issue; sometimes this triggers the frozen password.
    try to backup everything you need and reset windows installation, if it fails, please contact Acer support service.
    I'm not an Acer employee.