Not detecting second HDD PH315-51

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  • drdavidrs1
    drdavidrs1 Member Posts: 16 Troubleshooter
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    i'll tell you later**
  • Commodore_1995#
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    Please do not accept all answers as this will confuse the topic to other users.
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  • drdavidrs1
    drdavidrs1 Member Posts: 16 Troubleshooter
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    Sorry about that, but it did made you answer quickly...
  • Commodore_1995#
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    Could you test with another sata cable?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
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    Could you test with another sata cable?

    from where will he get another cable to test. will acer provide him one ? just thinking ....
    My personal Acer m/c's
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    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
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  • Commodore_1995#
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    I just think the problem is in the cable. Interestingly, notebooks that come with a ssd m2 2280 installed do not usually come with the sata cable or hdd installation module to attach it to the notebook. I still think he must have bought the hdd sata cable and probably came up with some problem.
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      egydiocoelho Trailblazer
     
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  • drdavidrs1
    drdavidrs1 Member Posts: 16 Troubleshooter
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    Ok, i'll try another cable. Thanks for the help. I'll update you later with the results.
  • drdavidrs1
    drdavidrs1 Member Posts: 16 Troubleshooter
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    Sorry, the delay on the answer, I've been busy. Maybe the cable has a problem but i can't say that yet cause we checked measured the motherboard again and once again and certainly can tell you the data signal is not getting to the port, not the HDD through the cable, the port in the Mobo is not getting the signal and maybe is a configuration issue. The problem is I don't know if is Software or Hardware, I mean a problem in the BIOS (I have 1.26) or a strap in the mainboard that is no correctly set.
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited August 2019
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    drdavidrs1 So that means for certain that its either just a faulty cable (easy fix) or the worst that could happen a faulty sata port which would require a complete mobo replacement


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  • drdavidrs1
    drdavidrs1 Member Posts: 16 Troubleshooter
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    Problem solved!!! I went to see a tech and he fixed the motherboard failure that was causing this issue. It was a problem with the motherboard, the cable, the disk and the port are perfect.
  • Commodore_1995#
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    Great my friend =)
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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