Mount Broken - How to Replace - Acer H236HL

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sknauff
sknauff Member Posts: 2 New User
edited February 16 in 2019 Archives
We have an Acer H236HL monitor and the mount broke.  Does anyone know what to replace it with?  I have looked online and nothing looks like it will work with this monitor. 

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  • laurent_14
    laurent_14 ACE Posts: 10,051 Trailblazer
    edited August 2019
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    Hello,
    1. Could you give me the first ten characters of the monitor serial number (S/N)?
    2. Do you need the neck or the base?
    France
  • sknauff
    sknauff Member Posts: 2 New User
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    MMLX1AA0044
    We need the neck and the base
    The neck broke and can't connect back.
  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
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    sknauff said:
    We have an Acer H236HL monitor and the mount broke.  Does anyone know what to replace it with?  I have looked online and nothing looks like it will work with this monitor. 
    Hi ,
    Am really sorry to hear this, i would suggest you to contact acer store for the exact spare part for your monitor to get it fixed.  
    Acer Store1800-910-2237
    https://store.acer.com/en-us/

    You can also contact acer tech support regarding the exact mount for the monitor. use the link below;
    https://www.acer.com/ac/en/US/content/service-contact
    Hit Accept if its useful :) 

  • laurent_14
    laurent_14 ACE Posts: 10,051 Trailblazer
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    Thanks. Here are the Acer part numbers:
    60.LX1M2.002 - STAND ASSY (NECK)
    60.LX1M2.013 - BASE ASSY

    I would suggest you to contact the regional Acer parts partners.

    France