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Swift 5 Model Name: SF515-51T-7176 - Unable to sign into Windows 10 with Face

There is no option in the setup process of Windows 10 to select "face", I am able to select the fingerprint option. I tried to update the driver - but it's already the latest version. Does anybody know how to enable facial recognition for Windows 10 "Hello"?

Best Answer

  • BalatekieBalatekie Posts: 952 Pioneer
    Accepted Answer
    Hi!!

    @sungmbh   

    In order to set facial recognition lock in Windows 10, your computer must have "Intel's RealSense 3D camera hardware installed". Below is the camera specification for your laptop. 


    NOTE: The camera hardware does not meet requirements for facial recognition. 


     :) If you think I've answered your question, please hit the Accept Answer:)

FAQ & Answers

  • JackEJackE Posts: 17,015ACE Trailblazer
    Sorry, facial recognition also requires a special optical camera with an integrated infrared detector.   Jack E/NJ
  • BalatekieBalatekie Posts: 952ACE Pioneer
    Accepted Answer
    Hi!!

    @sungmbh   

    In order to set facial recognition lock in Windows 10, your computer must have "Intel's RealSense 3D camera hardware installed". Below is the camera specification for your laptop. 


    NOTE: The camera hardware does not meet requirements for facial recognition. 


     :) If you think I've answered your question, please hit the Accept Answer:)

  • sungmbhsungmbh Posts: 2Member New User
    Thanks for the feedback!
  • BalatekieBalatekie Posts: 952ACE Pioneer
    sungmbh said:
    Thanks for the feedback!
    You are Welcome :)
     :) If you think I've answered your question, please hit the Accept Answer:)

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