Why does my screen shuts off but the LED power is on?

Supyanget
Supyanget Member Posts: 2 New User
edited September 2023 in 2019 Archives
I have an Aspire ES 14 (ES1-432-C79F).

The screen shuts down automatically but the LED indicates that it's on. Right now, I'm having a hard time opening it at all. It goes on with the ACER loading screen then shuts off and that's it. I've tried formatting it, restarting, but it doesn't change anything. Hope there's someone who can help.