Crashing

perrimd
perrimd Member Posts: 1 New User
edited November 2023 in 2019 Archives
I sent out my computer for service to fix the charger. When I got it back it was working, however at this point it keeps crashing at certain points. I already updated it, so It cannot be that. I also reset it to factory settings. Any other suggestions?

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    perrimd said:
    I sent out my computer for service to fix the charger. When I got it back it was working, however at this point it keeps crashing at certain points. I already updated it, so It cannot be that. I also reset it to factory settings. Any other suggestions?
    Since you have tried factory reset and it is not working fine then the issue might be with hardware of the unit, so i would suggest you to contact acer tech support, use the below shared link.
    https://www.acer.com/ac/en/US/content/service-contact
    Hit Accept if its useful :) 

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    perrimd said:
    I sent out my computer for service to fix the charger. When I got it back it was working, however at this point it keeps crashing at certain points. I already updated it, so It cannot be that. I also reset it to factory settings. Any other suggestions?
    Can i know have the model number of the unit. 
    Accept if its Helpful.   B)