MY LAPTOP IS ACER NITOR 5 AN515-51 I WAS PLAYING GAME and its on charging ,laptop turn off suddenly

gowtham09
gowtham09 Member Posts: 7

Tinkerer

edited November 2023 in 2019 Archives
HELP ITS NOT TURNING ON

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    gowtham09 said:
    HELP ITS NOT TURNING ON
    Try doing a power drain by inserting a paper  clip on the battery reset hole, and press and hold it for about 30 secs , to remove static energy on the unit.

    Hit Accept if its useful :) 

  • gowtham09
    gowtham09 Member Posts: 7

    Tinkerer

    Du_little tried now my laptop not turning on
  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    gowtham09 said:
    Du_little tried now my laptop not turning on
    your able to see any light indication on the unit? have you tried connecting with different adapter cable
    Hit Accept if its useful :) 

  • gowtham09
    gowtham09 Member Posts: 7

    Tinkerer

    i cant see light indication and its not showing any led indication even adapter is on
  • OK! Do these procedures:
    a) uninstall these drivers and disable fast startup:

    b) Then reset the battery:
    c) If none of the above tips work, make sure this button is properly pressed by placing a few layers of electrical tape:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited August 2019
    Once again in order to try and help please give more details. Does the keyboard light up? Do you see the Acer logo, Please give precise details here so that we may be able to help. Please answer here instead of starting a 3rd topic

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Even so, he can perform tips b) and c).
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • gowtham09
    gowtham09 Member Posts: 7

    Tinkerer

    @andylb i was playing game and it was on charging adapter was on suddey it turns off and not turning on even i press power button no lighting in keyboard 
  • Check item c) and also inform if the battery and power LEDs light up or flash!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited August 2019
    gowtham09 said:
    @andylb i was playing game and it was on charging adapter was on suddey it turns off and not turning on even i press power button no lighting in keyboard 

    Thankyou that helps, let us research and get back and do what my friend @egydiocoelho says item "C" above

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★