My E5 571-304M E:\ is showing as unavailable

davidg26
davidg26 Member Posts: 1 New User
edited September 2023 in 2019 Archives
the DVD rom device is not available to use, when you do select it there is an error message saying that it is not available. when you insert the disk you can hear it spinning initially but there is no option to launch it on the laptop

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning davidg26 !

    Is the drive recognized in device manager?
    Already updated the drivers?
    Tried to update the drive firmware?


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