My acer laptop a515-51g not starting it got shut down without any warning while i was using it

Amey
Amey Member Posts: 3 New User
edited September 2023 in 2019 Archives
It got shut down when i was using it 
The temperatures were normal as i was just surfing 
Now when i press the power key it starts and again shuts down as the acer logo appears 
And makes  some 'krrrk' kind of sound 

Answers

  • Jack22
    Jack22 ACE Posts: 4,015 Pathfinder
    @Amey
    Please try the below steps:
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

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  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    edited August 2019
    @Amey

    Hi, sorry to hear it. Kindly try power drain by following the below steps.

    Power Drain
    **************
    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

    If that doesn't work, kindly try the below steps.

    RESET BIOS
    ***********  
    1.When the unit is off completely, press the power to turn on the unit.
    2.Immediately keep on tapping the F2 to enter the BIOS.                               
    3.In the BIOS, press F9 to reset the BIOS to setup defaults.
    4.Then leave the unit in the BIOS screen for 15 mins and check if the unit is shutting down. If the unit still shuts down, and if will feel that the unit is still under warranty, kindly check the link below and contact the support in your location.

     http://www.acer.com/worldwide/support/


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  • Amey
    Amey Member Posts: 3 New User
    Jack22 said:
    @Amey
    Please try the below steps:
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    How do i know if it is shut down or not?

    The blue light is off which indicates the system power