Examples: Monday, today, last week, Mar 26, 3/26/04

My nitrosense sais that my discrete GPU is inactive (Nitro 5 AN515-52)

JasmarJasmar Posts: 6Member New User
I want to know how hot my GPU is but can't see it because nitrosense says that my discrete GPU is inactive. What can I do about it?


Best Answer

  • andylbandylb Posts: 753 Seasoned Specialist
    Accepted Answer
    Jasmar said:
    what do i need to uninstall. do i need to uninstall the NitroSense Service to? how do i clean uninstall it, i cant find a uninstaller anywhere. thanks for helping me btw.
    Go to Control Panel/Programs/Uninstall a program/Nitrosense Service, left click to highlite it then right click and select Uninstall, restart your computer then reinstall

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


FAQ & Answers

  • andylbandylb Posts: 753Member Seasoned Specialist
    edited August 14
    It can't give you a temperature if it's inactive because it isn't being used so it has no temperature, your laptop runs routine tasks using the dedicated GPU for which no temperature reading is really needed . Launch Nitrosense and then run a game that runs on your discrete GPU, toggle to Nitrosense and the temperature will be there. Nitrosense is primarily for gaming and that is when your discrete GPU gets hot. Remember Discrete = runs heavy demanding programs and games, Dedicated = runs routine tasks such as browsing and word processing etc...


    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


  • JasmarJasmar Posts: 6Member New User
    Even when i am running a game it still doesn´t show up. 
  • andylbandylb Posts: 753Member Seasoned Specialist
    edited August 14
    Then you are not running your game on the Nvidia GPU. You have to go to your Nvidia control panel and select games to run on High Performance
     Click the Program Settings tab and under Preferred Graphics Processor tab select the Nvidia GPU. Make sure under the Global Settings tab it has Auto Select enabled



    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


  • JasmarJasmar Posts: 6Member New User
    I have already did this i dont know what is wrong
  • andylbandylb Posts: 753Member Seasoned Specialist
    edited August 14
    Click the Programs tab and browse to your games .exe and the Nvidia GPU. Make sure you leave Nitrosense open while gaming

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


  • JasmarJasmar Posts: 6Member New User
    i did that but it doesn´t work should i try to reinstall nitrosense?
  • andylbandylb Posts: 753Member Seasoned Specialist
    Jasmar said:
    i did that but it doesn´t work should i try to reinstall nitrosense?

    That's my thought because when running On the Nvidia it should record the temperature like in the pic I posted above, that was my laptop running a game on the AMD RX 560x GPU. So try to do a clean uninstall and reinstall it. Let me know

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


  • JasmarJasmar Posts: 6Member New User
    what do i need to uninstall. do i need to uninstall the NitroSense Service to? how do i clean uninstall it, i cant find a uninstaller anywhere. thanks for helping me btw.
  • andylbandylb Posts: 753Member Seasoned Specialist
    Accepted Answer
    Jasmar said:
    what do i need to uninstall. do i need to uninstall the NitroSense Service to? how do i clean uninstall it, i cant find a uninstaller anywhere. thanks for helping me btw.
    Go to Control Panel/Programs/Uninstall a program/Nitrosense Service, left click to highlite it then right click and select Uninstall, restart your computer then reinstall

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


  • JasmarJasmar Posts: 6Member New User
    it works again thank you so much.
  • andylbandylb Posts: 753Member Seasoned Specialist
    @Jasmar glad to have been helpful please click YES to does this answer your question, thankyou  and enjoy

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


Sign In or Register to comment.

Who's Online126

222
222
Anthonitello2
Anthonitello2
cezsaraboza48
cezsaraboza48
Hazel_
Hazel_
Piter
Piter
RckRcn
RckRcn
Sixfootdig
Sixfootdig
spidypratim
spidypratim
TF21045
TF21045
xapim
xapim
Zizou87
Zizou87
+115 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.