Micro sd card is recognized by Devices and Printers in Control Panel, but not by Files Explorer?

ianmac
ianmac Member Posts: 1 New User
edited September 2023 in 2019 Archives
I plug in the sd card, and the laptop makes the sound of when you plug something in. I go to Files Explorer but the sd card doesn't show up. I then click the "safe eject" button which takes me to the 'Devices and Printers' page in the control panel. There, it lists my sd card under "devices", but when I try to browse its files from there, the option of the sd card is greyed out. I cannot access the sd card from Files Explorer, as it's not even listed, and cannot access the contents anywhere. I have tried updating the driver and using the troubleshoot option, all with no effect. Help!