E5-575-33BM has no power

driali
driali Member Posts: 2 New User
edited September 2023 in 2019 Archives
My laptop was left on and after 3 weeks it showed no signs of power (Ac or battery).  Adapter was tested good for 19v. 
I did reset by power button, battery reset form pin hole, disconnected reconnected battery but no use. So I left in on charge overnight, In morning ,saw battery light blinking, so started it  still plugged in to AC, battery was showing very low percentage and did clean shutdown.
I disconnected AC power and put back cover on .
But again, no sign of power with/without  AC.
Any suggestions ?
Should it work on AC alone even if battery is dead?

thanks,
Dj

Answers

  • driali
    driali Member Posts: 2 New User
    Third time it turned out better. In 3 hrs, battery light became stable orange.
    I started laptop and battery was 37% and charging.  I selected complete updates and shutdown. In few hours battery was fully charged and blue light came on.
    Now laptop works on battery alone too.
    Conclusion:  It appears that these Acer laptops won't work on AC if battery is dead.
    Secondly, 1st charging if battery is 0% takes very very long time.